
Online video, especially dominant player Youtube,
has enabled small businesses to reach customers in ways previously accessible
only to large companies that could afford television ads, and allows them to
form "
brand channels", track viewer metrics, and provide
instructional videos to reduce the need for costly customer support. Large
companies "amortize" the large cost of their Super Bowl television
commercials by trying to maximize post-game video plays. Youtube has focused on
developing channels rather than creating content per se, the channels fragmenting
the audience into niches in much the same way that decades earlier hundreds of
niche-audience cable tv channels fragmented the audience previously dominated
by the Big Three television networks. Based on YouTube's channel development
plans, including
Youtube Original Channels, journalist John Seabrook projected
that "the niches will get nichier", with audiences being more engaged
and much more quantifiable, enabling advertising to be more highly focused.
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